Service and Support

We operate a network of service engineers located throughout England, Scotland and Wales who are supported by two main service centres located in Colchester and Manchester. The distribution of engineers means that in the majority of cases we are less than 4 hours away from attending a customer call out.

We place great emphasis on providing technical back up to support our service engineers and in resolving some difficult operational and technical issues. We pride ourselves on completing a project on time, within budget and never leaving a problem unresolved, or a customer waiting. This quality of service has made us the first choice for our customers.

All of our service engineers have:-

  • Contractor Client National Safety Group Safety Passport
  • CSCS Cards
  • Confined space training (where appropriate)
  • Training in all aspects of pressurisation and water booster systems
  • Training for the examination pressure systems.

  • Mr M Hough – Hotel Manager – Manchester

    “It was very pleasing indeed to receive such a “can do” attitude from you and your engineer who attended at short notice. I am sure some would have walked away and said “new part needed” instead he got the unit to run without the missing part and effectively kept the hotel running.
    Thanks again”.

  • John Duncan – Housing Association Manager

    “I would like you to pass on my appreciation to your operative who attended site. He was extremely knowledgeable, professional and went above and beyond to assist me in reinstating the services to the residents.”

  • Hector Guevara – Installer at a national high street retailer

    “Just a quick line to thank you for your assistance and pro‐ activeness, you don’t get this sort of excellent aftersales service you’ve given us from other companies anymore. Let’s hope there are no further issues with the Pressurisation Unit.”